Front Office Agent D'Hotel

HNH HOSPITALITY is seeking a Receptionist for voco Milan-Fiere, available to work night shifts.
Reporting directly to the Front Office Manager, the candidate will be responsible for:

Check-in & Check-out procedures Managing the telephone switchboard Providing support to guests throughout their stay Communicating necessary information to other departments to ensure the best possible service The role requires working in line with company procedures, maintaining the hotel's image in terms of efficiency and quality standards.

Requirements: At least 1 year of experience in similar hospitality structures Excellent knowledge of English and preferably a second foreign language Knowledge of main management software, with Opera being a preferred skill The position is for an entire year, and accommodation for employees is not provided.
Contract type: Full-time.
Availability: Night shifts.
Experience: At least 2 years in customer service (mandatory).

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