It Support Intern

It Support Intern


It Support Intern

Dettagli della offerta

Milan PerkinElmer is looking for IT Support Intern Must have: Fluent in English Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Project), Analytical problem solving abilities Detail oriented Good communication skills and exceptional phone etiquette Active listener Strong knowledge of IT equipment hardware. Nice to have: VoiP – cisco systems Powershell scripts Exchange Admin console experience Experience with incident tracking system You will have a chance to learn: Basic knowledge of Active Directory (user accounts & access management) Cisco Phones configurations O365 Exchange Admin console administration Basic knowledge of SAP system (password reset, troubleshooting errors) Main responsibilities: Managing and updating IT inventory. Responsible for answering, commenting and resolving incidents (SercieNow) According to priority; escalate and forward tickets to second and third tier engineers and techs. Preparing and configuring new desks for users Configuration and maintenance of printers

Risorsa: Sercanto_Ppc



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