**Restaurant General Manager - Sachi Restaurant**
- Sunset Hospitality Group was founded in 2011 to create unique experiences worldwide through a diverse mix of hospitality concepts._ _SHG has a presence in 17 countries and a portfolio of more than 58 venues with a proven record of delivering a blend of high-quality services at exceptional locations.
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We are looking for a **Restaurant General Manager **to join our Japanese Restaurant **Sachi** based in Milan, Palazzo Cordusio.
**Principal Accountabilities**:
- Ensures the efficient and profitable management of the restaurant
- Contributes to management and department meetings
- Keeps the Director of Operations up to date with relevant issues in the restaurant and gets their input and advice where necessary
- Ensures that the stock take figures are completed and accurate as per company requirements
- Covers for floor supervisors during emergency vacations and ad-hoc leaves
- Observes compliance with the company's policies and procedures, as well as, governmental laws and regulations
- Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
- Coaches and trains employees in order to improve performance and to achieve the department's objectives and targets through on-the-job-training and daily meetings
- Manages the restaurant staff working schedules
- Establishes rotation schedule of new employees and trainees
- Motivates and develops staff, in order to encourage their professional development
- Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
- Suggests to Director of Operations the proposed salary reviews, personnel actions, promotions and provides feedback to employees
- Maintains discipline, recommends and administers corrective action through reports addressed to the HR Department through the Director of Operations
- Handles guest problems and complaints
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
- Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
- Performs other duties pertinent to this job as assigned
- Supervises the opening & closing of the restaurant
- Ensures the proper cleaning and lighting of all restaurant internal and external areas
- Supervises a daily-check up on the smooth performance of all restaurant machinery and equipment
- Maintains safe working conditions for employees and customers; resolves safety concerns quickly
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members
- BA degree/Diploma in Business Administration, or a Hospitality Degree from a reputable University
- Minimum 3 years of experience in similar positions in _fine dining_ restaurant
- Fluent in Italian and English
- Excellent Interpersonal, communications, presentation, and marketing skills
- Outstanding customer service skills
- Positive and energy level
- Highly cooperative team spirit
- Problem-solving skills
**Job Types**: Full-time, Permanent
Work Location: In person