Senior Cloud Operations Architect, ES - EMEAJob ID: 2931946 | AWS EMEA SARL (Belgium Branch) - G97Join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes maximize value and service from AWS.
As a Cloud Operations Architect in Enterprise Support, you will serve as a principal technical advisor and 'voice of the customer,' supporting organizations from start-ups to Fortune 500 companies.In this role, you will craft and execute strategies to promote the adoption and optimal use of AWS services, including EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and more.
Your technical expertise and customer-facing skills will enable you to represent AWS effectively within customer environments, leading discussions on incidents, trade-offs, support, and risk management.You will provide strategic technical guidance, develop trusting relationships, and help plan and build solutions using best practices to keep AWS environments operationally healthy.
The role requires travel of approximately 10% or more as needed.The Sr.
Cloud Operations Architect is central to delivering value to our Enterprise Support customers.
If you are passionate about innovation, we invite you to join us!Key ResponsibilitiesAdvise on solutions, provide technical guidance, and advocate for the customer.Ensure AWS environments remain operationally healthy while reducing costs and complexity.Build trusting relationships with customers, understanding their business and technical challenges.Lead technical discussions regarding incidents, trade-offs, and risk management, leveraging your technical acumen and customer obsession.Consult with a range of partners, from developers to C-suite executives.Collaborate with AWS Solutions Architects, Business Developers, Professional Services, and Sales teams.Proactively identify opportunities for customers to gain additional value from AWS.Conduct detailed reviews of service events, metrics, and pre-launch planning.Assist customers with migrating workloads to the cloud and solving related problems.About the TeamAmazon values diverse experiences.
Even if you do not meet all preferred qualifications, we encourage you to apply.
We welcome candidates from varied backgrounds and career paths.Why AWSAmazon Web Services is the world's most comprehensive cloud platform, trusted by startups to Global 500 companies.
We innovate continuously to power our customers' businesses.Work/Life BalanceWe prioritize work-life harmony and offer flexibility to support your success both professionally and personally.Inclusive CultureOur culture of learning and curiosity is fostered through employee-led affinity groups and events focused on diversity and inclusion.Mentorship and GrowthWe provide resources for continuous learning, mentorship, and career development to help you grow into a well-rounded professional.Basic QualificationsExperience in roles such as Technical Account Manager, Solutions Architect, or similar.Understanding of operational parameters and troubleshooting for at least four areas: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data, Security, Architecture, or Applications Development.Customer-facing experience with clear communication skills for diverse audiences.Ability to manage multiple tasks in a fast-paced environment.Preferred QualificationsExperience with AWS and/or other cloud platforms like Azure or Google Cloud.Scripting/programming skills in Java, Python, Perl, Ruby, C#, PHP, etc.Previous roles as a Software Engineer, Developer, Solution Architect, or DevOps Engineer.Knowledge of DevOps practices and tools such as CI/CD, Puppet, Docker, Kubernetes, Chef.We are committed to diversity and equal opportunity.
For accommodations during the hiring process, please visit our support page.
We do not discriminate based on veteran status, disability, or other protected categories.#J-18808-Ljbffr
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