Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.Regular or Temporary:RegularLanguage Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Cross-trained to support teller transactions as needed. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering and selling products and services with a focus on developing, expanding and retaining relationships.3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.6. Advises on consumer lending options and takes loan applications.7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Associate's degree or equivalent education and related training2. Three years of client sales and service experience3. Experience with sourcing and prospecting for new clients and client relationship building4. Knowledge of bank operations, policies and procedures5. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects6. Demonstrated proficiency in basic computer applications, such as Microsoft Office7. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements Preferred Qualifications:1. Bachelor's degree2. Demonstrated ability to handle multiple priorities under time constraints3. Excellent verbal and written communication skills 4. Ability to respond in a professional manner with a high level of service quality5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients6. Demonstrated ability in meeting or exceeding sales goals Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. Assistance for Persons with Disabilities If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at 1-877-891-2510 or by email at ********** . This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes. E-Verify Truist participates in E-Verify. In compliance with federal law, all candidates to whom a conditional offer of employment is made will be required to verify their identity and employment eligibility before beginning work at Truist. Please read the attached notices for important information about E-Verify. Notice to Staffing Agencies, Placement Services, and Professional Recruiters Truist Financial Corporation and its affiliates and subsidiaries have an internal Talent Acquisition Division. Truist may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Recruiters"). Recruiters are hereby specifically directed NOT to contact Truist employees directly in an attempt to present candidates - Truist's Talent Acquisition Division must present ALL candidates to hiring managers. To protect the interests of all parties, Truist will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Truist, including unsolicited resumes sent to a Truist mailing address, fax machine or email address, directly to Truist employees, or to Truist's resume database will be considered Truist property. Truist will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Truist will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Recruiters must obtain advance written approval from Truist's Talent Acquisition Group Manager to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Truist will not pay a fee to any Recruiter that does not have a signed Truist vendor agreement in place, dated no later than one year before the date of the resume submission in question. Recruiting vendor agreements will only be valid if in writing and signed Truist's Talent Acquisition Group Manager or his or her designee. No other Truist employee is authorized to bind Truist to any agreement regarding the placement of candidates by Recruiters. Truist hereby specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of Truist's Talent Acquisition Group Manager. BY SUBMITTING A CANDIDATE TO TRUIST, RECRUITERS AGREE TO BE BOUND BY AND COMPLY WITH THIS POLICY. Equal Opportunity Employer Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. We're still hiring - it just looks a little different. For safety reasons, we've started using a lot more technology in our interview process. Here's how: Most interviews will happen digitally with our Modern Hire video tool. If you have technology concerns, please let us know so we can attempt to assist with finding a solution. If your future position requires an in-person interview or travel, we'll evaluate if it's possible to postpone. Digital onboarding is an option for many positions. We're still excited for new teammates to join, even if it's virtually. We are looking for ways to minimize the impact of these uncertain times on applicants' candidacy. We're all in this together. #TruistCares
