Technical Account Manager

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Technical Account Manager, ascoli picenocol-narrow-left
Client:CD Recruitment
Location:Job Category:Other
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EU work permit required:Yes
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Job Reference:7604677362109644800337161
Job Views:2
Posted:27.04.2025
Expiry Date:11.06.2025
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Job Description:Salary: Up to €140k per annum + OTE In today's AI-driven world, data is growing faster than ever - and securing that data is now a top priority for every enterprise.
This company are solving one of the most pressing challenges in the market!
With a rapidly expanding global customer base and over $700 million in ARR, this company is emerging as a leader in the data security space - uniquely positioned to dominate one of the largest and most critical areas in cybersecurity.
The Role We're looking for a Technical Account Manager to support and grow enterprise customers across Italy.
This is a post-sales role ideal for someone who enjoys being at the heart of technical problem-solving, customer success, and long-term partnership building.
You'll be the trusted technical advisor helping customers onboard, adopt, and maximise the value of the platform.
Key Responsibilities: Own the post-sales technical relationship with enterprise customers across your territoryDrive onboarding, deployment, adoption, and ongoing technical supportDeliver hands-on product expertise, security guidance, and technical best practicesCollaborate with internal teams including Product, Engineering, and Sales to support customer goalsRun regular health checks, technical reviews, and advocate for customer needs internallyEnsure smooth renewals and contribute to long-term customer successWhat Does Success Look Like?
Building trusted relationships with stakeholders and guiding them through full adoption and optimisation of the platform.
Your support will directly impact customer retention, renewals, and long-term satisfaction.
What You'll Bring: 3+ years' experience in a technical, customer-facing role (TAM, CSM, Solutions Architect, etc.
)Strong technical background, ideally in cybersecurity, networking, or cloud environmentsProven success working with enterprise clients in post-sales lifecycle managementFluent in Italian and English, with strong communication and interpersonal skillsA proactive, problem-solving mindset with the ability to manage multiple technical stakeholdersBased in Italy, with the flexibility to travel to customer sites when requiredNote: Due to the volume of applicants, only shortlisted candidates will be contacted within 7 days.

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