Technical Service Engineer

Job ResponsibilitiesProvide pre-sales and after-sales technical support for the sales team.Assist customers in fault analysis and troubleshooting via telephone or email.Analyze related data and assist in improving data accuracy and customer satisfaction.Communicate with other departments and report product issues in a timely manner.Travel to provide on-site support and training to distributors and installers.Attend industry conferences and events.Perform other duties as assigned by superiors.QualificationsBackground in science; major in electrical engineering preferred.At least three years of relevant work experience; experience in the renewable energy industry is preferred.Serious attitude, sense of responsibility, and strong resilience to pressure.Strong communication skills, teamwork spirit, and good customer service awareness.Please note: If you are not a passport holder of the country for this vacancy, you might need a work permit.
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