Airport Representative - Based In Sorrento Peninsula

Airport Representative - based in Sorrento PeninsulaAs one of our valued Airport Representatives based in the Sorrento Peninsula, you will play a vital part in meeting, greeting & assisting our customers on transfer coaches and delivering outstanding customer service. You will always be working as one team with internal & external suppliers and take responsibility of customers queries or problems using our in-house digital systems. What can we offer you? Weoffer our valued colleagues a range of benefits including: -Excellent salary with annual pay reviewFully paid training & IT equipmentMonthly 1-1 meetings with your Team Leader27 days holiday entitlement per annum2 days off per weekMonthly rosters sent in advanceDiscounts on Jet2.com & Jet2holidays flights & holidaysRecommend a friend bonus scheme What will you do in the job? Reporting to the Airport Team Leader, you will Work as One Team with internal & external stakeholders to deliver VIP industry leading Customer Service to our all-important customers. You will be provided with fantastic training to ensure you:Create Memories for our customers by meeting, greeting & assisting our customers on transfer coaches from SorrentoTake ownership of any customer queries or problems quickly and effectively, logging these using our in-house digital systemsBe the face of Jet2holidays to support the customers transfer journeyPrepare & deliver holiday essential information to give to customers in resortDeliver a friendly "have a lovely flight" as our customers prepare to fly home What will I need? You will already hold the full right to work documents for Italy and be living in the Sorrento Peninsula.Working hours will vary each month and will include early starts, late finishes, split shifts & working weekends so you must be flexible to work a range of hours. You will receive your roster 3-4 weeks in advance.No previous experience is required however, you will be able to effectively handle a wide range of different customer facing situations, be able to solve problems, & have a positive & friendly attitude. You must also be confident in using Digital Tablets on a daily basis.Apply today to join the UK's Number One Tour Operator! Once you have submitted your application, we will then invite you to complete the recruitment process which includes a video interview and attending an interview with our Destination Manager.We look forward to your application & starting your career with Jet2holidays! #J-18808-Ljbffr