SummaryInnovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.Job DescriptionYour Opportunity:Alexander McQueen is looking for an exceptional Client Advisor to join the team of our Sanremo Outlet Store.How you will contribute:Develop and maintain strong product knowledge and provide excellent customer serviceUnderstand current products, trends and collections and ensure that customers are informed and awareReplenish stock and maintain high standards of merchandise and product presentationHandle customer complaints, seek assistance where necessary, ensure issues are resolved to the satisfaction of the customer and the companyKeep up to date with customer requirements and operating proceduresBe aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are metOpen & close the Store according to the needs of the business, in line with Company security rulesEnsure personal appearance and presentation is strictly in line with company standardsAdhere to Security and Health & Safety regulationsYour Skills and Experience:Previous experience in a similar roleFluent in Italian; good level of EnglishAbility to adapt to frequent change and a high pressure environmentAbility to initiate contact and communicationMotivated by being a team player with a common goalExcellent Communication and interpersonal Skills with the ability to build and maintain relationshipsThis is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.Job TypeFixed Term (Fixed Term)Start Date2024-05-13ScheduleFull timeOrganizationAlexander McQueen Italia#J-18808-Ljbffr
