Operations & Customer Success – AML - Italy / Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market. Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 450,000 customers. Thanks to our wonderful team of 1,400+ Qontoers, we also made it to the LinkedIn Top Companies French ranking! Our values: Customer focus | Prioritize customers in everything you do Ownership | Own your part, get things done Teamwork | Make (team)work easy Mastery | Continuously raise the bar Integrity | Always do what's right, and respect people Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality. At Qonto, our AML/CFT system (Anti-Money Laundering/Combating the Financing of Terrorism) is divided into two levels: • Level 1: The Customer Success - AML/CFT team, referring to the Operations department, performs operational controls to ensure our client base is not exposed to Money-laundering or Terrorist Financing risks. • Level 2: The Financial Security team, referring to the Compliance department, is in charge of the definition and supervision of the AML/CFT system and performs enhanced investigations in case of suspicion. As an Anti Money Laundering/CFT Officer , you will join a team of 9 talents and work closely with Dominique , our Lead AML Italy. • Analyze the relevance of our clients' financial flows regarding their activities. • Communicate with the customers and counterparts in order to obtain key information. • Answer and manage the requests of authorities in collaboration with the Compliance Team. • Develop the Italian market and its specificities. What you could expect • A great team of 50+ AML Officers • Responsibilities and decision-making • Hyper-growth & international environment • Room for improvement in the AML department His path? Over 6 years in the AML field in the consulting and fintech industries and over 2 years as our Team Lead AML/CFT What he can bring to the team? Transparency in the challenges to tackle the goals, autonomy, and knowledge sharing in scams. About You • Experience: You graduated in an AML-related field and/or have up to 2 years experience in AML or KYC. You are familiar with the Italian market and its specificities. • Problem-solving: You have been trained in problem-structuring and analysis in a consulting firm, bank or finance industry for at least 6 months. • Analytical mindset: You are comfortable with numbers and have a perfect command of Excel. • Organizational skills: You are extremely rigorous and curious. • Synthesis: You have a capacity for synthesis and know how to look at the big picture of your subjects. • Languages: You are both fluent in Italian and in English. At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along. A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed. - Offices in Paris, Berlin, Milan, Barcelona, and Belgrade; - Tailor-made remote work policy depending on the job you apply for and where you live; - Competitive salary package; - Public transportation reimbursement (part or global); - A great health insurance (depending on the country); - Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities; - A progressive disability, and parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners; - Monthly team events. - Interviews with your Talent Acquisition Manager and future managers - A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like We will send you an interview guide so you can best prepare yourself. On average, our process lasts 20 working days and offers usually follow within 48 hours To know how your personal data will be processed during your application process or to request its deletion, please click here . #J-18808-Ljbffr
