, PhilippinesJob Family Group:FinanceWorker Type:RegularPosting Start Date:May 19, 2023Business unit:FinanceExperience Level: Early CareersJob Description: Purpose & Accountabilities:Responsible for performing debt collection activities for Shell operating units under Finance OperationsResponsible for ensuring that customer debts are collected in line with contracted payment termsAdhere to the escalation process in carrying out the debt collection activitiesResponsible for managing release of credit blocked ordersMaintain and foster good working relationships with Sales and other business partnersPerform dispute initiation and monitoring of resolution in accordance with the defined SLAHandle customer queries related to their scope of activitiesPerform accounts reconciliation and cash allocation activitiesCoordinate with the business on account reviews on assigned portfoliosInvestigate payment discrepancies and root cause of non-payments. Coordinate with customers and Sales to improve customers payment behavior.Negotiate and recommend refinancing of overdue debtsRecommend for credit line increase/decrease/revocationHandle complex accounts and knows the in/out of the processContribute ideas on process improvementShow willingness to accept responsibilities assigned and in fact displays eagerness to succeedProvide support to the Debt Collection SupervisorThis role will have an exposure to business leaders and third-party customers. The role requires high level of negotiation skills and involves maximizing commercial opportunities whilst taking acceptable risks. This will require creating very good working relationships with the local Credit Team, OTC, Sales and other FO business partners. Having the ability of meeting with the customers to discuss a range of issues but still maintain a solid relationship wherever possible.Dimensions: Debt collection and cash allocation activities for Commercial Fuels business for PhilippinesQualificationsDegree Finance/Business/Marketing/Accounting courseWith 1-2 years relevant work experienceExperience in performing call outs and other collection efforts would be an advantageStrong problem-solving skillsAttention to detailsExcellent interpersonal and communication skillsTeam playerAdditional Information: To report on Saturday once in a while (2x/quarter)-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.SummaryLocation: Dela Rosa - Street officeType: Full time
