Job DescriptionIn alignment with our company strategy to enable innovation, growth and productivity by digital and data capabilities, our commercial division has created the commercial Digital, Data and Analytics (DDA) organization. This central organization is focused on using digital, data, and analytics capabilities across the end-to-end commercialization process to drive data-driven decision making on behalf of our patients and customers.As DDA continues its transformation to bring premier capabilities to the commercial organization in Core Europe Region (CER), we are seeking a dynamic talent for the role of Head of Data & Analytics, Italy. This individual will contribute to the scale-up of data and analytics activities in our commercial portfolio for Italy. The candidate will support the management of data science, data visualization, digital analytics and Data analytics & AI strategy in the market. The candidate will also support the management of local vendor relationships.In this capacity, the candidate will have the opportunity to use and apply data to produce actionable insights that drive greater customer understanding to help meet in-line brand growth objectives and achieve improved customer engagement in CER. They will be an integral part in helping to facilitate the creation of actionable commercial use-cases that create 'data-driven' decisions, that leverage knowledge across the organization and be more relevant to the customer.The role will be based in Italy and will report to the Head of Data & Analytics, CER. The preferred candidate will have an entrepreneurial spirit, understanding of healthcare & technology, a demonstrated record of leading multiple delivery teams to derive actionable insights from analytics. The candidate will have demonstrated consistently strong leadership skills, an ability to work independently and deal well with ambiguity and strong collaboration skills. The candidate will empower a growth mindset and inspire a culture of continual learning. This role will require interfacing and collaborating with many teams throughout Italy and other markets, so strong communication skills is a must.Individuals who will thrive in this role are motivated by developing a deep understanding of the pharmaceutical business and possess an ability to define and translate objectives and business questions into solvable pieces, drive solutioning, enable inter-connected problem solving and produce actionable insights.Primary Responsibilities:Lead our Center of Excellence for data and analytics, enabling business in ItalyEngage with business leaders to drive awareness of the data and analytics capabilities and DDA operating model in the Italian marketServe as strategic partner for Italian and CER business leaders to help shape commercial decisions informed by data-driven insightsEstablish close relationships with partners and stakeholders within Italy, HHDDA, marketing, medical, finance and ITUnderstand business stakeholders' priorities to help develop data-driven solutions that support business objectives in collaboration with the broader commercial insights teamInform choice of appropriate analytical techniques/methodologies and solutions leveraging your understanding of pharmaceutical data landscapeImplement robust refinement practices and customer feedback loops to ensure features and services delivered are aligned with business/user needsSupport local management teams across data science, data visualization, digital analytics data analytics & AI strategyCommunicate & collaborate effectively with broader ecosystem with competencies in customer engagement, data strategy, population health, marketing operationsBe accountable for ensuring delivery of analyses with high quality standards, timeliness, compliance, and excellent user experience (routinely keep client base updated on progress).Manage local relationships with vendor partner ecosystemApply leadership skills in facilitating discussions, resolving conflicts and reaching consensus, leading by example and through empathyEmbody our Ways of Working: Operate as One Team, Focus on What Matters, Act with Urgency & Treat Everyone with Dignity & Respect.Required Experience and Skills:Strong understanding health care landscape and commercial analytics capabilities, data driven analytics, advanced analytics. Experience could be from a similar role at a pharmaceuticals firm or at a management consulting firm.Strong understanding health care landscape in ItalyExcellent interpersonal and oral and written communication skills in English and italianExcellent organizational skills, with ability to navigate a complex, global/regional/local matrix environmentSelf-motivated, proactive, ability to work independently and collaborate seamlessly. Ability to operate in an unstructured environment and have strong organizational skills to create structure and clarity.Demonstrated ability to collaborate and lead with diverse groups of work colleagues and positively manage ambiguity. Ability to lead cross functional podsDemonstrated ability to collaborate and lead with diverse groups of work colleagues and positively manage ambiguityStrong compliance mindsetHigh energy and a passionate outlook to the role with a strong sense of leadershipMBA preferred; undergraduate degree in analytics/quantitative related discipline requiredProfessional experience in applied data science and analytics, familiarity with visualization, data story telling is required. Able to understand the key takeaways and insights from the various functional teams and articulate the 'so what' and 'now what' to senior leaders at our companySelf-motivated, proactive, ability to work independently and collaborate seamlessly. Ability to operate in an unstructured environment and have strong organizational skills to create structure and clarity.Preferred Experience and Skills:Healthcare or pharmaceutical industry knowledgeDiversified background coming from previous experiences in different roles and/or different industriesAdvanced analytics applied to omnichannel engagement models to detect, analyze and improve the model itself overtimeHave hands on experience with some data base management and/or business intelligence tools like SQL, SAS, R, Python and development experience in tools like Power BI, Spotfire, Qlik, TableauCurrent Employees apply HERECurrent Contingent Workers apply HERESearch Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status:Regular Relocation:VISA Sponsorship:Travel Requirements:Flexible Work Arrangements:Shift:Valid Driving License:Hazardous Material(s):Required Skills:Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic PlanningPreferred Skills:Active Learning, Big Data, Brand Management, Business Data Analytics, Case Development, Collaboration Tools, Collaborative Development, Communication, Customer Insights, Data Compilation, Data Visualization, Digital Literacy, Entrepreneurship, Group Problem Solving, Health Data Analytics, Health Informatics, Innovation, Knowledge Management, Leadership, Marketing Data Analytics, Process Scale Up, Product Commercialization, Troubleshooting, Vendor Management, Working Independently Job Posting End Date:05/31/2024 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Job Posting End Date: 05/31/2024A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Requisition ID: R278597#J-18808-Ljbffr
