Position Title: Comfort Advisor Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location Name: Motta Heating & Air Conditioning
Location Address: 614 PA-288, Ellwood City, PA 16117
Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary:
The Comfort Advisor is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines.
Key Responsibilities: Present comfort options of residential HVAC and water heater products and services to new and established customers.Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.Create relationships with prospective customer and referral as well initiating calls to generate sales.Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications: Our Comfort Advisors (CA) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful CA must possess:
At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred.Prior sales experience, with a preference for experience with direct selling to consumersStrong selling and business-development skills.A demonstrated ability to effectively communication concepts to a variety of audiences.Demonstrated commitment to the delivery of high-quality, customer-focused service.Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer. . .Valid driver's license with acceptable driving record.Ability to consistently demonstrate a positive attendance record.Available to work flexible hours and on-call shifts as needed.Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.Service Experts Company Perks and Benefits for YOU Top Pay forTop Performers, including incentive and bonus opportunitiesOur Average Sales Professionals earn an average of $90,000-$120,000 annuallyTOP performers WILL earn moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season"– due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ampleadvancementandcareer-growth opportunitiesavailable across the U.S.Hold on to more of your paycheck with Company-sponsoredMedical, Dental,andVision Insurance programsWe providewellness program options forfree employee medical insuranceCompany-provided smartphone,tablet,uniform plan, andtool replacement programWe'll make you better at what you do with our internalTraining AcademyBest-in-class401(k) Retirement SavingsPlan withattractivecompany matchingcontributionsCompany-paid employee LifeInsurance withoptions for YOU and your Family!Short-term andLong-term disabilityinsurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as:Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
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