Helps Customers to define the best business strategies for CRM and AnalyticsDialogues proactively with customers, offering them the added value of Trueblue services and solutionsGuides customers through the necessary change management phases where neededSupport all the pre-sales phases on customers and related on-boardingIn-depth knowledge of the company's products & services and clear and effective proposition to the customerInput into business development opportunities and proposalsAbility to work in team, manage planning and respect deadlines and milestonesACTIVITIES:Understand and map client business processesEstablish relationships with client personnel at appropriate levels within the commercial organizationSolve client's business and tech challengesFunctional and technical Assessments on customersDefinition of Service Blueprint that reflects customer business needsDrafting of functional analysesDesign and implementation of Omnichannel strategies for Customer EngagementStatement of work analysis contribution (SOW)Mediation between customers and internal company departments.Pre-sales activities on customersPERSONAL AND PROFESSIONAL REQUIREMENTS:Bachelor Degree or EquivalentAdvisory and problem solving skillsExcellent communication and relational skills (client facing and internal)Confidence in organizing and presenting workshops and meetingsWillingness to work in cross-functional teams in complex engagements, delivering high-quality outcomes in short timeframesFlexibility and proactivityDesire to learn and progress in a fast-paced team that is growing rapidlyProfessional Knowledge of the English languageExperience in business consulting firm, in-house Consulting or Internal Strategy/Marketing role will be considered as a plusAvailability to travel in Italy and abroad if requiredTECHNICAL SKILLS:Business-Technical background, with experience in CRM, AI and BI (desired)Familiarity with the areas of Data Modeling and Data Integration will be considered as a plusAnalytical and database knowledge as a plusWhat we offer: Opportunity to develop your business acumen and professional skills
Mentoring and continuous evaluation to ensure your career continues to progress
Dedicated business frameworks supported by our international organization
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