Contract & Invoice Operation Analyst - Italian speaking page is loaded Contract & Invoice Operation Analyst - Italian speaking Apply locations Turin, Italy time type Full time posted on Posted Yesterday job requisition id JR1095777 Job Description : Job Title: Contract & Invoice Operations Specialist - Italian speaking Location: Turin Contract Term: Fixed term (until end of March 2025) About us Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.
About the role The Contract and Invoice Operations (CIO) team sits within the Commercial Experience Tower which is an exciting and evolving area offering various complex sales support and financial support services. The CIO team is responsible for tasks required to ensure that our commercial customers' retrospective promotional invoices are tracked, validated and coded correctly, including the appropriate records retention, thus ensuring compliant and controlled cash and account management.
The Contract and Invoice Operations Specialist will primarily be responsible for the CIO service delivery for the cluster of customers allocated to them whilst also being part of the wider CIO team with responsibilities including operational cover, functional capability building, team documentation maintenance and coaching support. The role acts as a Business Partner with in-market Commercial teams as the gatekeeper for records retention standards plus also remain fully up to date on any evolutions or changes to customer agreement types and validation methodology.
Responsible for all Contract and Invoice Operations processes for specific cluster assigned
Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities
Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
Ensure smooth operations and be flexible to support on various other Operational agenda
Liaise with OTC shared service centre to enable invoice payment
Liaise with the Sales on Invoicing related issues.
Ensure a 100% Compliance across all the areas of Invoicing and Audits
Take ownership and adhere to the KPI's to ensure timely payments
Reporting the Cash on metrics
What you'll bring Excellent written and spoken Business English and Italian
Results oriented, strong drive and urgency
Learning agility to master new skills, business operations
Ability to excel in an SLA and timebound service delivery operation
Build and sustain excellent relationships with multiple partners
Strong problem identifying and problem-solving skills
Strong SAP, Excel skills
Experienced in working within shared service centres environment
Multi-tasking with precision to accuracy
Benefits Unique Family Leave opportunity
We work without border - you will work with people from all over the world
You will deal with world class brand portfolio
Wide variety of thematic events, afterwork activities organized by employee communities
Product Allowance to purchase company products from the staff shop
Flexibility This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Diversity statement Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Worker Type :
Fixed Term Contract (Fixed Term) Primary Location:
Turin Additional Locations : Job Posting Start Date :
2024-04-09
About UsWith over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
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