Customer Service Specialist

Keyline is a family-owned business headquartered in Conegliano Veneto, Italy. The company is a leading manufacturer of keys, key cutting machines, transponders and smart access solutions with 160 employees globally. With 9 subsidiaries in 3 continents the company is present in approximately 70 countries.Keyline is part of the Bianchi 1770 Group (ABG Holding) and has inherited the centuries of experience in the key industry that has been passed down through the family since 1770.About the role:This role is responsible for managing back office activities, creating strong relationships with the clients and colleagues from the various branches worldwide . Interaction with various company's departments, especially the entire Sales team.What we are looking for:We are looking for a highly motivated individual with passion for foreign languages, proactive attitude, and problem solving.What you'll do:Back officefollow up on customer interactionsPrepare sales offers with guidance of the Area managerCommunicate and coordinate with internal departmentsTravel to customers, occasionallyParticipate at company's events, exhibitionKnowledge, skills and abilities:Proficiency in the English and French languagesExcellent reaction and interaction skills with colleaguesExcellent ability to analyze and listen, as well as a strong disposition to working in teams to accomplish outlined objectivesFlexibility, troubleshooting and problem-solving skillsAvailable to travel when necessaryMinimum Qualifications:Fluent knowledge of English and French languageGood knowledge of Office packagePreferred Qualifications:Bachelor's degree in economics or related fieldBasic knowledge of SapWhat we are offering and benefits:Positive company cultureMentorship from experienced collaboratorsKeyline provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Keyline complies with applicable regional and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#J-18808-Ljbffr