Customer Support Engineer (Catania) (E) page is loaded Customer Support Engineer (Catania) (E) Apply locations Catania, Italy KOR-Korea-Remote-KLA TWN-Tainan-Xinshi-KLA SGP-Central Singapore-Singapore-KLA time type Full time posted on Posted 5 Days Ago job requisition id 2321117 Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site . We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed.
YOUR MAJOR RESPONSIBILITIES: Successful applicants will be formally trained at one of our award-winning training centers.
Domestic and international travel for initial training is required.
Responsible for customer service activities associated with updating, solving, diagnosing and repairing of highly sophisticated capital equipment at customer sites.
Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment
Coordinates actions with customers to minimize down time.
Provides assistance to Installation Engineers in resolving problems.
WHAT YOU WILL BRING: Certified engineer or degree from advanced technical school or ~3 years industry working experience. Technical military occupational specialties and training may be considered.
Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to address on site customer problems.
Experience working on electronic systems within semiconductor , medical device s , defense, aerospace, or aviation industry is a plus.
Outstanding interpersonal communication, analytical and problem-solving skills.
Proven track record of engaging empathetically with customers, ensuring a positive experience, while fostering a collaborative environment to address their needs and concerns.
Driven to be hands-on and passionate about learning new things
Proactive communication that facilitates seamless collaboration and address customer requirements effectively.
Fluent in English and Italian language is a must .
Full driver's license
WHAT WE OFFER: Dynamic opportunity and growth potential in the Semiconductor Industry.
A competitive, family friendly total rewards package.
Variable compensation components, e.g. participation in company stock purchase plan.
Company car or car allowance.
Award-winning training.
HOW TO BE CONSIDERED: Please click the "Apply" button to submit your CV.
Minimum Qualifications Bachelor's Level Degree and related work experience of 2 years OR Master's Level Degree and 0 years related work experience OR Certified engineer or degree from advanced technical school or ~3 years industry working experience. Technical military occupational specialties and training may be considered.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Similar Jobs (3) Customer Support Engineer (Grenoble) (E) locations 4 Locations time type Full time posted on Posted 5 Days Ago Customer Support Engineer (Milan) (E) locations 4 Locations time type Full time posted on Posted 5 Days Ago Customer Support Engineer (Corbeil-Essones) (E) locations 4 Locations time type Full time posted on Posted 5 Days Ago
KLA is committed to creating a diverse workforce and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.
We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ****** or at +1-408-352-2808 to request accommodation.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
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