Cx Analyst

We are growing! We are currently looking to hire aCX Analystto work with us remotely!Who we are:Founded in 2006, our story started with two entrepreneurs. Today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world's most iconic premium and luxury brands.What you will be doing:You will join a dynamic and fast-paced environment and work closely with our data science team. Responsibilities include:Reporting and processing primary dataAnalyze statistical data and deliver the insights in a story-telling wayCollaborate with project managers to prepare research reports and propose an action plan to clientsManage project timeline, delivery and side projects for assigned regions/projectsProofreading and data checking research reports to ensure deliverables are error-freeCollect industry information and consolidate them into reports and presentationsWhat you will bring along:1 to 3 years' experience as a market research analyst/project manager (within the Market Research or Marketing industry is a plus)Passionate towards the Luxury and Fashion industryDetail-orientated, fast learner, good time management and able to work in a fast-paced work environment with a can-do attitudeAble to interpret large/small amounts of data and multi-taskStrong communication and presentation skillsStrong analytical mind and critical thinking skillsExcellent knowledge in MS Office (Excel, Word, PowerPoint)Skills in Power BI, SQL, R or automation tool is a plusExceptional written, oral communication abilities in English. French would be a plus.Preferably from Statistics, Marketing, Psychology or Economics background#J-18808-Ljbffr