Destination Expert & City Host (Italy, Rome)

Ever dreamt of reshaping the way people experience Rome? Dive into JayWay Travel - a dynamic travel agency known for crafting bespoke European adventures. Since 2006, we've been setting trends and making headlines in top-notch platforms like Travel+Leisure, the New York Times, USA Today, and even National Geographic. If you're a local, hungry for growth in the Travel and Leisure industry and excited to be part of a rapidly expanding travel legend, this is your call to make a mark! Don't just read about us in publications, be the story.
About the Role To support our expansion across Europe, we are looking for well-organized and motivated individuals to join our team full-time to carry out the following responsibilities:
Welcoming our guests upon arrival in the cityCommunicating with our local partners (hotels, tour, and transfer providers)Preparing our guests for their trip before arrivalMaking bookings for the various services that make up a guest's tripBeing available by phone to guests from morning to eveningKeeping updated on events taking place in the city, country and regionProviding activity and dining recommendations (and making reservations)Building on our internal destination knowledge, which is shared with guestsWriting or researching content for our blog and social channels in the off-season periodCustomer service duties, including guest feedbackAssisting with company marketing projectsWhat we're looking for Candidate must be permanently based in Italy, RomeVery good written and spoken English, and ItalianThorough knowledge of and a passion for your city, country, and regionEnthusiasm for leisure and travel in generalFlexibility in working hoursImpeccable time-keeping and organizational skillsStart Date: April 2024Benefits Competitive payComprehensive training and developmentVibrant & Collaborative Work AtmosphereFully remote-work positionCompany laptop providedDedicated Wellness BudgetTravel opportunitiesSpecialized training sessions in EuropePerformance bonusesPlease answer the following questions in the form of a cover letter: What skills do you have that would make you the best fit for the position?Where have you visited Europe (please describe your favorite places)?What about JayWay Travel interests you in joining our team?If interested in the position, please send your CV and a cover letter written in ENGLISH as per instructions.
We are very excited to hear from you!
Apply by following this link.

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