Reporting LinesThe Content Specialist reports to the Communication Officer (Multimedia), multimedia pillar (photo, video, audio, digital asset management) in the Digital and Multimedia Branch, OCCI.Technical Focus Managing audiovisual content, technical support to teams in managing their digital assets, knowledge management, metadata and digital asset organization.Multimedia content management, curation and dissemination of audiovisual materials through FAO's Digital Media Hub, FAO's new digital asset management (DAM) platform, to increase FAO's visibility, advance its advocacy and mobilize support for its beneficiaries. Contribution to the development and strengthening of FAO's external and internal communications through capacity-building, training and support for multimedia digital asset content management at all levels of the Organization. Promotes knowledge sharing and best practices in digital assets workflow and management.Tasks and responsibilities• Identify high-value audiovisual content for ingestion with high quality metadata into the FAO Digital Media Hub, FAO's new digital asset management (DAM) platform. • Support OCC content teams and other FAO parties uploading content to the DAM.• Train and support field teams in uploading and processing audiovisual content.• Process, tag and organize new visual assets added to the DAM working closely with the Indexing Assistant.• Curation of collections of thematic story packages pertinent to key dates/as directed.• Cataloguing, auditing and archiving, metadata enrichment, user support and day-to-day management of a DAM systemSupport staff to ensure that assets have the relevant copyright and consent.• Maintain descriptive metadata standards for all digital assets to ensure consistency.All communication materials will follow FAO clearance processes and comply with FAO standards, including:• FAOSTYLE available in six languages);• FAO terminology ; • Story template Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC sectionCANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWINGMinimum Requirements• University degree in Library Science, Archiving, Journalism, Public Relations, Communications, Videography, Photography or other relevant field.• 1 years of relevant experience in archiving, cataloguing and managing multimedia assets.• Working knowledge (level C) of English and limited knowledge (level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish). For PSA, working knowledge of English.FAO Core Competencies• Results Focus• Teamwork• Communication• Building Effective Relationships• Knowledge Sharing and Continuous ImprovementTechnical/Functional Skills • Familiarity with IPTC metadata standards.• Filing audiovisual content using dedicated library (Digital Asset Management) system.• Experience in Digital Asset/Content Management with some foundational understanding of DAM language and methodology, preferred.• A good eye for recognizing quality of photography and an ability to quickly understand photo and video guidelines and standards.• Solid experience with digital technology. Experience with photo and video editing software.Selection Criteria• Basic knowledge in video/photo editing.• Proficiency with audiovisual library systems and metadata standards.• Experience working with digital asset management systems.• Experience handling variety of audiovisual file formats.• Advanced University degree in Library Science, Archiving, Journalism, Public Relations, Communications, Photography or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.• Direct experience of writing captions, keywording.• Excellent interpersonal communication skills, ability to work with DAM contributors to improve/complete their content and to strengthen their ability to do so independently over time.• Experience in devising Database workflow, Data Governance, and Metadata schema.• Awareness of ethical issues in the context of audiovisual work and ability to deal sensitively with them. Ability to handle assets that contain sensitive and sometimes confidential information.• Awareness of legal issues in relation to audiovisual material.• Strong attention to detail, critical thinker, strong work ethic, and positive attitude while routinely exercising sound judgment• Self-sufficient, accountable and able to work autonomously with minimal supervision, proactively looking for ways to improve workflows and team efficiencies, and deadline oriented.• Excellent communication skills, both written and verbal, with the ability to explain processes and train colleagues..Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency ADDITIONAL INFORMATION FAO does not charge any fee at any stage of the recruitment process (application, interview, processing) Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at For more information, visit the FAO employment website Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
