FACILITY SPECIALIST – INTERPORTO e ZOLAYOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group's Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations. The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world's most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.Our global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns.We have 9 distributions centres and 11 Customer Care centres who work with in 11 different languages and are available 24/7, 365 days a year.Operations are now seeking a talented Facility Specialist to join our Facility Management team. Some of the essentials for you to know are:Location: Our office in Interporto - with business travels to our Zola Predosa office (approx. once per week)Department Size: 4 (Approx.)Reporting into: Facility & Energy ManagerHere is a breakdown of what you'll be doing: Manage technical reports and requests from relevant sites (Interporto and Zola Predosa);Organize both ordinary and extraordinary maintenance, defining priorities and engaging external suppliers; Perform Root Cause Analysis to diagnose any issues and implement corrective actions and preventive measures;Coordinate projects related to improving work environments or business needs, and proactively propose continuous improvement actions;Manage relationships with external provider, ensuring the quality of interventions and services provided; Elaborate accurate costs reporting;Drawing up reports on management results;Manage and organize technical documentation (floor plans, conformity plant declarations, CPI, periodic checks of grounding systems, etc.);Oversee the execution of relevant external contracts, ensuring the monitoring of required service levels and associated compliance.The type of person we are looking for:Preferred master's degree in technical subjects (Architecture, Mechanic/ Energy/ Civil/ Management Engineering);Preferred previous experience in facility management in big-size companies;Excellent analytical mindset and problem-solving approach, aim at finding the right solution to the specific business problems;Excellent use of Microsoft Office suite;English: Intermediate, spoken and written;Ability to prioritize work, utilizing time and resources wisely;Ability to communicate with a wide variety of stakeholders;Ability to synthesize and communicate the results of the work;Excellent organizational skills and attention to detail;Able to work independently within a dynamic and goal-driven environment;
