Field Service Engineer

Descrizione dell'offerta Kelly, per prestigiosa multinazionale operante nel settore Elettromeccanica e specializzata nel mondo della media e alta tensione, seleziona: FIELD SERVICE ENGINEER For the Business Unit High Voltage based in Lodi we are looking for a Field Service Engineer who will be responsible for executing Service work according to agreed work flows and in accordance with standard processes and safety guidelines. Duties:- Perform Service tasks, identify technical problems and make analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.);- Contribute to customer satisfaction by executing Service work according to customer order and expectation;- Create and maintain a good relationship with customers and understands their needs; Identify new sales opportunities and communicates them internally;- Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;- Prepare all documents and reports to be signed by the customer representative; Report work done in a timely manner and follows up when needed; Proactively identify potential equipment failures and requests proactive corrective actions;- Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future;- Proactively identify suggestions for product and quality improvement and communicate them further in the Hitachi Energy organization;- Provide recommendations to management to improve operations and customer service;- Apply safety rules and safe practices as well as environmental responsibilities; Report unsafe practices and incidents; Skills:- Electrotechnical Diploma;- At least 1-2 years of experience in the role and with high tension equipment;- Knowledge of English and Italian language;- Willingness to travel worldwide (90%);- Ability to work in team. Si offre: assunzione diretta, con retribuzione in linea con l'effettiva esperienza della persona. Possibilità di smartworking. Sede di lavoro: Lodi