The Global Account Manager (GAM) will be responsible for providing global business leadership and management for one of the biggest and most complex accounts in AWS Energy & Utilities Industry Sector, headquartered in Rome, Italy. Reporting to the EMEA Sales Leader, this role is highly critical to support and drive this global account across the next wave of cloud adoption while supporting its business priorities. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources. You will define a CXO relationship strategy within the account, including engaging with the AWS senior leadership team for executive sponsorship, coordinating executive business reviews, and maintaining customer satisfaction. The ideal candidate will possess an energy and utility business background, sales, management, and technical background that enables them to lead a team with engagements at the CXO level, energy line of business leaders as well as with software developers and IT architects.You will be part of a global team focused on Energy & Utilities customers, highly skilled in the whole energy value chain and working daily to build added value propositions to our customers, leveraging the power of AWS Cloud.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilitiesThe Global Account Manager is responsible for teaming with the customer's IT Organization to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed. Development of formal case studies and other forms of references highlighting activity and workloads running on AWS, is core to the role. The GAM will:- Drive revenue and market share in the defined account- Meet or exceed yearly revenue targets- Accelerate customer adoption- Maintain a robust sales pipeline- Work with partners to extend reach & drive adoption- Ensure customer satisfactionAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Rome, RM, ITABASIC QUALIFICATIONS· Extensive experience in services, technology sales and sales management· Experience in the utility energy industry segment, preferably in very large global accounts· Strong leadership and people management skills· Business acumen to comprehend customer strategy and energy business drivers· Excellent communication/interpersonal skills and the ability to professionally interact with customers, both at operational and C-level with fluency in written and spoken English and ItalianPREFERRED QUALIFICATIONS· A deep knowledge of the main account to manage is highly recommended, including IT and business main stakeholders· Experience in operating complex international organisations· Excellent problem solving skills with high emotional intelligence· A knowledge of the cloud financial model is a plus· Spanish language skills would be beneficial.
