About Us At The/Studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.
Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world's best talent.
All roles at The/Studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!
The Role We are seeking highly talented and experienced graphic designers who will create designs based on creative briefs and instructions from our customers. Our ideal candidate is someone with strong design skills, strong attention to detail, and someone who is customer-centric, who would be willing to go the extra mile to meet the needs of our customers.
What You'll Do: Conceptualize and design graphics based on creative briefs and instructions from Sales and Customer Service.
Generate accurate and complete mock-ups aligned with invoice details, using a checklist to ensure thoroughness.
Edit and revise designs as needed to meet customer expectations.
Upload completed mock-ups within 24 to 48 hours based on order urgency.
Collaborate with Sales and Customer Service teams to gather necessary information and validate invoice correctness.
Verify the feasibility of special options to meet production requirements.
Follow procedure guidelines for mock-up requests, order completion, and Free Mock-Up uploads.
Adhere to minimum duration guidelines for efficient mock-up creation, considering order prioritization levels.
What We're Looking For: Experience as a graphic designer in a startup environment or within the e-commerce industry
Ability to meet multiple deadlines
Strong attention to detail
Proficient in Adobe Creative Cloud
Excellent design and conceptual skills
Excellent sense of style and color
Outstanding communication skills, both written and verbal
The/Studio's Company Values Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to 'get to the bottom of things' if they see something not quite right
Self-motivated with a meaningful reason to deliver excellence
Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team
Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment
Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer's perspective, bias towards talking to the customer to understand them
Results-driven - focuses on achieving and exceeding measurable objectives
Our Typical Hiring Process Submit an application. IMPORTANT: Please submit your resume/CV in English
Initial Chat with Global Recruiter
Hiring Manager Interview
Assessment/Case Study - if applicable
Final Interview
Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.
At The/Studio, we know that our Company's strength lies in the diversity of our team. The/Studio is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
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