This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job Description Quality System GMP & Digital Training Intern When you're part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. Belonging to a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. A Quality System GMP & Digital Training Intern is mainly responsible for ensuring Quality and effectiveness of Training and guide the innovation and digital transformation from paper-basis to mixed reality trainings making learning more effective, easy and fast by improving Quality. The intern will collaborate with all involved departments (especially manufacturing), develop, build and manage Virtual and Augmented Reality Trainings through the use of sophisticated devices (Hololens, Matterport Scan, etc.). Provide support, training, maintenance of users' access to training systems. Location/Division Specific Information The Pharmaceutical manufacturing plant in Ferentino (80km from Rome), with more than 1.100 employees, is specialized in commercial contract manufacturing of injectable drugs, both liquid and lyophilized formulations, with a growing focus on biologics. Key tasks and Responsibilities Evaluates quality trends across the program and provides feedback to the management team. Tracks and documents Quality Events. Develops continuous improvement initiatives based on gaps and trends identified. Provides support for program-related audits. Conducts call and documentation review of staff member's work and monitors accuracy and completeness of information provided, including clinical content. Ensures program consistency relative to compliance with the organization and client policies/procedures. Monitors efficiency and observes training sessions, trends and assesses changes in employee performance. Modifies training to increase helpful outcomes. Integrates training while discussing organizational differences in culture, management structure and staffing. Liaises with the client, department management and staff for all training related topics. Maintains program training documentation in audit-ready status. May assist with department projects. Requirements: • Bachelor's Degree in Information Technology or Science related fields. • English at an intermediate level • Knowledge of current Good Manufacturing Practices (cGMP) and current Good Documentation Practices (cGDP) is a plus. • Strong proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint). • Learning agility What else do we need from our talent? • Innovation: Build new value by redefining knowledge and ideas into services that have a real impact on our Customer • Intensity: Be determined to deliver results with speed, excellence and a passion to succeed • Integrity: Honor commitments and demonstrate the highest ethical standards • Involvement: Make connections to work as one global team
