It Demand - Crm & Customer Operations

For leading Multinational Company, we are looking for a:

IT Demand - Customer Operations Area


The role will be the point of contact between business and IT department, managing business projects with IT perspective.


Main responsibilities:
Acting as Technology's first contact point relative to products, applications and IT relevant developments;Responsible for IT related business requirements to achieve quality requirement specifications, work out requirement specifications that fit into the Edenred IT architecture;Providing advice, guidance and full management in line with business demands and constraints;Working closely with a range of stakeholders from both the business and the technical teams to ensure we deliver simply brilliant products and services to our customers as well as cutting the edge;Manage reportings.

Main requirements:
5+ years' experience in similar roles in complex multinational companies or IT consulting;Strong project management experience, with high level of exposure to business process + technological background;Experience in managing projects with a high level of focus in user experience, eg web portals, mobile apps and digital payments;Experience in matrix and international organizations;Fluent English level (mandatory);Education level required: Master's degree. Computer Science/Computer Engineering degree is a plus
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