Junior Crm Specialist Aw Lab - Curricular Internship

About BATA: The BATA GROUP is one of the world's leading manufacturers and retailers of quality footwear. A global company with more than 30,000 employees, over 5,000 stores in more than 70 countries worldwide, Bata has been providing the best shoes at the best value for money, backed by unparalleled service, for more than 120 years. Since its founding in 1894 by Thomas Bata, the Company has consistently demonstrated its commitment to responsible and innovative business models in the belief that capital is not just money, but, above all, people, knowledge and core values. Today, Bata's pioneering principles enable the company to adapt quickly to market changes. It also continues Bata's long tradition of being sensitive to cultural and national differences and enables it to function proudly as an inclusive company in every country in which it operates. BATA AW LAB: With more than 270 shops in Italy, Spain and Portugal AW LAB is a laboratory of "urban sport style" trends that offers to its customers the coolest products of the moment, suggesting and inspiring them in creating their own style. Since opening its first store in 1997, with the name of Athletes World, AW LAB is part of the Bata group, world leader in the footwear industry, with over 5,000 stores in more than 70 countries. AW LAB proposes a wide collection of sneakers of the most famous international sport brands and a wide range of exclusive designs created in collaboration with them. The proposal is completed by a collection of apparel and accessories of the leading sportswear brand and by two private clothing labels. We are looking for a young talent to join the Marketing Department of AW LAB. The main objective is to monitoring and managing customers' feedback in order to improve customers satisfaction. KEY CHALLENGES AND PROBLEM AREAS: · Managing weekly promotional and product campaign development and deployment following the editorial calendar · Support on the analysis of campaigns performances aiming at optimizing the email channel conversion potential · Develop dedicated CRM training material for stores · Privacy monitoring: Cancellation account (within 30 days of the request) · Building of competitor's analysis Analytical skills and analytical thinking Problem solving Proactivity Good knowledge of the Office package, in particular Excel and Power Point Good knowledge of English and Spanish nice to have LOCATION : • Limena (PD) • Possibility of working in Smart Working for part of the week after an initial on-site training period