Junior Workshop Concept Manager - Mobility Aftermarket

Junior Workshop Concept Manager - Mobility AftermarketFull-timeDo you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!
Manage relationships with suppliers, customers, and other departments in the companyManage the invoicing process, ensuring accuracy and updating customer records as neededMonthly invoicing of the network, maintaining accuracy and updating recordsProcessing monthly payments for customers and suppliers using IT toolsPreparing scope of work to onboard suppliers for the departmentSupport the sales team in implementing the concept in the market, with daily queries and assisting the network with inquiriesFollow up on the Bosch Car Service contracting process, revising content based on regulations and market requirements. Sending out contracts, tracking responsesSet up and lead strategic cooperation with key partners, resolving customer queries and complaintsRoll out new services for the Bosch Car Service network, determining business models and pricing strategiesPlan and execute the marketing strategy for the Bosch Car Service concept, including events and campaignsPlanning Open Days, festivals participation, and conventionsCoordinate customer surveys, assessments, and complaints regularly, ensuring resolution and satisfactionHandling daily customer complaints, coordinating feedback with workshops and the sales teamReport to the Head of Workshop Concepts and Services AfricaEDUCATION:
MatricDegree in Business Administration, Marketing, or a related fieldHonors in Marketing is advantageousSKILLS:
Proficient in English (speaking, reading, and writing)Strong communication skills, both verbal and written, for effective interaction with stakeholdersExceptional organizational abilities with keen attention to detail for managing invoicing and contractsProficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)By choice, we are committed to a diverse workforce.
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Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.
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