Language Support Specialist (Italian)

Emerging Travel Group (ETG) is looking to hire a Language Support Specialist , who will take calls and provide initial advice to our B2B partners in Italian language. Job Responsibilities: taking calls and providing initial advice to B2B partners in Italian language; communication with partners about the on-going cases, providing regular updates on the progress; helping other operation teams with the communication in Italian language; handling info requests for B2B partners; recording information in the CRM system about work done; Requirements knowledge of English at Advanced level : capability of speaking on the phone in English and writing in business English; knowledge of Italian language at Advanced level : capability of speaking on the phone in Italian language and handling business correspondence; ability to learn quickly and be results-focused and stress-resistant; multi-tasking skills; possession of a strong sense of empathy; responsibility and carefulness professional experience in the travel industry or in a concierge agency, ???, DMC or tour operators (as an advantage); Benefits remote work; schedule 5/2 (10:00 - 19:00) local Italian time; a young and active team of super specialists; interesting and ambitious tasks that will take you to the next professional level; learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it; corporate discounts on hotels and other services.