Job ResponsibilitiesAct as the point of contact for internal and external clients and providers, provide general support to visitors Prepare contracts and invoices Keep track of process deadlines, identify missing documentation and no conformities Manage information answer and direct phone calls, organize and schedule appointments, plan meetings and take minutes, write and distribute email, correspondence memos, letters, faxes and forms Manage documentation: develop and maintain a filing system to register incoming and outgoing documents, sort, check and distribute the documents CompetenciesCLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfactionEARN TRUST - Take everyone's opinion into account and remain open to diversityPROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role ModelMANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactionsPIONEER CHANGE - Actively embrace change and benefit from the new circumstancesBUILD NETWORK - Forge trust relationships, across departments, and outside the organizationMAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraintADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective wayTHINK FORWARD - Capitalise on experiences and translate them into action plans for the futureTeamwork and Leadership: Team ContributorCustomer/Client Service: Respond appropriatelyCommunication and Influence: Communicate clearlyCustomer/Client Service: Provide a positive client experienceEducationHigh School Diploma/GED in EconomicsWith over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project's technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.
