Adecco Credit & Banking ishiring for the Italian Branch of a prestigious investment bank, a Middle Office - Global Markets This role is an exciting opportunity for a talented individual to work in the dynamic Equity and Fixed Income client service team. The team provides primarily middle & back office support to Italian institutional clients and various Trading Desks who trade across global markets for local customers. The role involves facing off with many different business lines, gaining exposure to a multitude of systems and departments. The successful candidate will have the opportunity to play a key role supporting our Sales Trading Desks as well as working closely with external clients, our back office, settlement teams and Client Relationship Managers. The team deals primarily with the booking, allocation and confirmation of Cash Equity and Fixed Income trades executed with our institutional clients based. Additional responsibilities will include facing off to the Front Office, dealing with queries, managing priority clients to make sure benchmarks are met, ensuring periodic functions are performed in strict accordance with timelines and checklists, managing inbox queries and issues, following process control standards on all tasks and duties performed. Responsibilities: Delivering a high level of service Serving as a point of contact for escalation of issues Providing a ?client view' of confirmation and settlement performance Resolution and escalation of unmatched trades for Italian Clients settling in EMEA markets using market related experience with knowledge of Equity and Fixed Income products To maintain a high quality client-focused standing data department Support salesforce and trading desk in order booking Problem escalation to product specialists and technical support teams Requirements: Previous experience in a client facing financial operations environment or financial institution. Demonstrates integrity and commitment to customer satisfaction and a passion for excellence while servicing customers' Requires basic knowledge of the organization, products and/or services Good organizational skills and attention to detail'' Knowledge of EMEA markets, tactfulness and adaptability to changing demands Fluent in English Si offre un contratto di somministrazione di lavoro di un anno, con concrete possibilità di assunzione successive. Full time da lunedì al venerdì, 37, 5 ore settimanali CCNL Credito, RAL ? 40K Sede di lavoro: Milano Data inizio prevista: 15/07/2024 Categoria Professionale: Banche / Assicurazioni / Istituti di Credito Settore: BANCARIO/ FINANZIARIO Città: Milano (Milano) Conoscenze linguistiche: Inglese - Livello Ottimo Disponibilità oraria: Full Time I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
