EMPLOYEE* 2ND LEVEL SUPPORT YOU ARE LOOKING FOR A JOB & WE ARE LOOKING FOR YOU DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you already have several years of professional experience or are a young talent looking to help shape the NEW YORKER world of tomorrow, at NEW YORKER you have the opportunity to grow professionally and personally, because you alone determine your path. We love what we do, do you? THIS IS YOUR AREA OF RESPONSIBILITY You are passionate about innovation and digital transformation - so are we! Our IT teams are actively involved in business process design and Group-wide projects. We don't let IT do it, we do it ourselves. Join us and use your expertise to become part of our team in one of the most beautiful industries in the world and be responsible for Evaluating, installing, configuring, maintaining and monitoring business applications within the NEW YORKER Group Analyze errors and rectify faults (2nd level support) Providing technical support, advice and assistance to users*, primarily from the areas of finance, controlling and HR administration Planning, controlling and implementing application updates Carrying out application installations as part of planned projects and managing user rights Controlling services and documenting all application-relevant technical information WHAT YOU BRING WITH YOU Completed training in the IT sector or a comparable qualification Professional experience in the IT environment Confident handling of Microsoft Windows Server operating systems and terminal services Knowledge of service management desirable Strong willingness to provide service Independent and analytical work as well as a high level of personal responsibility Good knowledge of German and English required Ability to work in a team, strong communication skills and hands-on mentality Nobody is perfect! You don't meet the requirements 100% but still want the job? No problem - we'll walk the path together as a team! THAT'S ON TOP FOR YOU Benefits. 30% staff discount in our NEW YORKER stores Free admission to the Gliesmarode baths Employee advantage at the Jagdschloss Windenhütte Restaurant & Hotel in Thale Free tickets for employees and their companions for NY Lions home games Exclusive discount at the OX U.S. Steakhouse in Braunschweig Fairness. Flexible working hours with attractive remuneration and social benefits, such as 30 vacation days, company pension scheme or capital-forming benefits. Security. Permanent job in an international company that is characterized by growth. Togetherness. A personal buddy as part of our mentoring program as well as an onboarding event, which is offered in addition to our company and team events. Accessibility. Good connections to the A2/A391 and free employee parking for secure vehicle parking. YOU ARE LOOKING FOR A NEW CHALLENGE Then apply and become part of a unique team at NEW YORKER! NEW YORKER Information Services International GmbH Contact person: Karyna Gembarovska | Junior Recruiting Specialist P +49 3023 6283 9101 *Your gender doesn't matter to us, NEW YORKER is open to all people - the main thing is that you fit in with us! To make it easier to read, we use the masculine form for personal terms in the text. Disclaimer from NEW YORKER "Your gender does not matter to us. However, for reasons of easier readability, we use the masculine form for personal terms in the text."
