Omnichannel Operations Specialist

Milan We are looking for a Omnichannel Operations Specialist to join our Omnichannel Operations Department based in our Milan Headquarters. Your Impact You will play a key role in supporting the opening of new stores, managing the supply and development of service materials, and overseeing cost control. Your challenge will be to evolve and implement in-store processes to enhance customer-centric retail management across all Moncler stores, collaborating with a very broad group of corporate and store teams. Activities Coordinate with all Regional Operations teams for training and rollout of related projects to ensure excellent execution Follow up and support Regional Operations teams to ensure supplies and service materials for stores are delivered and utilized according to corporate procedures Coordinate with regional and HQ partners to ensure timely opening of new stores in all countries Support, updating and developing corporate procedures for stores to ensure correct implementation Prepare meeting minutes, maintain up-to-date documentation, and create impressive project presentations for Top Management and other business areas Who We Are Looking For Proven working experience of at least 3 years in a similar role within fashion or luxury industry Previous experience in store Proficient in Microsoft Office suite, particularly Excel and PowerPoint. Microstrategy, Jira and Confluence knowledge would be considered as plus Fluent in English Solid organizational and project management skills We Would Appreciate a Person That Demonstrates proactivity, problem solving mindset, also regarding your own constant and never-ending improvement How You Can Apply You can apply through our Careers Website by following the link in the job posting. "Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."