HSS Patient Access Specialist New York , New York Apply Now How you move is why we're here. Now more than ever.Get back to what you need and love to do.The possibilities are endless...Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.If this describes you then let's talk!HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.Full-TimeA highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measurable categories within 6 months of hire.ResponsibilitiesProvide exceptional customer service to all patients, visitors, and customersPrioritize patient flowVerify insurance and obtain benefitsTriage phone calls and schedule appointmentsRespond to patient, visitor, and customer inquiriesObtain patient demographics, personal information, and medical history by interviewing patientsPerforms other related duties incidental to the work described hereinTrained and capable of coverig multiple front-end areas.QualificationsRequirementsHigh School Diploma or equivalent with 1 year customer service experienceKnowledge of email and web based apps.Desired QualificationsSuperior written and oral communication skillsAbility to multi-taskAbility to work in a team environmentKnowledge of healthcare and health insuranceFamiliarity with medical terminologyDisplays positive attitudes towards assignments and othersAbility to add, subtract, multiply, divide and calculate percentagesAvailable to work different shiftsOther Requirements#LI-OnsitePay Range - MinimumUSD $30.08/Hr.Pay Range - MaximumUSD $32.34/Hr.Posted Date4 days ago(4/16/2024 9:47 AM)Job ID2024-19345LocationUS-NY-New YorkCategoryAdmitting/Patient Registration - All Openings#J-18808-Ljbffr
