The purpose of the Physician Scheduler is to schedule patients for a specific physician. This includes scheduling appointments, follow-ups, and rescheduling missed appointments.
Essential Job Functions
Schedule appointments for patients to see physician, extender, labs, scans, etc.Maintain office schedules for the physicians and extenders.Answer telephones and direct calls to appropriate staff.Receive and route messages and documents as needed.Greet patients, ascertain purpose of visit, and direct them to appropriate staff.Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.Perform various clerical and administrative functions as needed.Transmit information or documents as needed, using computer, mail, or facsimile machine.Other duties as assigned.Qualifications
Must be able to multi-task and have a commitment to excellence in patient care.Must be sensitive to patients and their needs.Must be able to interact with a variety of people.Must be able to handle stress.Must be able to communicate clearly and effectively both verbally and in written form.Education/Experience
Must have a high school diploma or equivalent.At least (1) year experience in a medical office environment required.Working conditions
This position works in the scheduling department of a busy oncology/hematology clinic. Patient interaction is required.
Physical requirements
This position requires that the employee be able to sit at a computer for up to eight hours a day. Heavy phone usage is also required.
Direct reports
This is not a supervisory position.
QualificationsBehaviorsPreferredTeam Player Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated Dedicated: Devoted to a task or purpose with loyalty or integrity
MotivationsPreferredFlexibility Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Peer Recognition: Inspired to perform well by the praise of coworkers
Work-Life Balance Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Job Security Job Security: Inspired to perform well by the knowledge that your job is safe
EducationRequiredHigh School or better in General/Basics.
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