Reservations Agent - Palazzo Cordusio A Gran Melià Hotel Milan

What will you have to do? Management of online and offline reservation flows. Direct management of individual and group reservations. Request and management of reservations and sales opportunities. Actively sell each business opportunity to maximize the revenue opportunity. Drive customer loyalty by delivering service excellence in every customer experience. What are we looking for? Minimum experience of 1 year performing similar functions. Training related to the position. High english level. A 2nd language is valuable. Office Package Domain. Knowledge of OPERA CLOUD is a plus.