The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries around the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wearsConvinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.BackgroundYou will join the IT Department Headquarters in Milan, that is on a path that aims at innovating all the solutions supporting the relationship with final customers throughout the entire journey, adopting digital and sustainable solutions. Then, you will get the chance to develop your skills by participating in significant Digital projects in the Retail sector and working with an highly skilled technical group of professionals on Salesforce Platforms : Service Cloud, Marketing Cloud & Data CloudContext and purposeWithin the company's Digital Transformation and the Phygital Customer Relationship Journey that leads to an increasing attention and focus on customer centricity, the IT Department has undertaken an evolution path towards a Customer First Operating model, possibly evolving to a product-based organization in the mid-term.The IT department is on a path that aims at innovating all the solutions supporting the relationship with final customers throughout the entire journey adopting digital and sustainable solutions.ResponsibilitiesReporting to the "CRM & Marketing Solution Manager" the Salesforce Trainee will be in charge of:Supporting Salesforce developments and solution designMonitoring Data flows and in case of issues, proposing solutionsConducting both technical and functional analysisManaging reports creationRequirementsMust have skillsUndergraduate or recent graduate in Engineering, Computer Science or related technical fieldKnowledge in MYSQL, Apex and JavaScriptAptitude to work on site and remotely within an international team spread over multiple time zonesHighly analytical, proactive and digital innovation-oriented approach is requiredFluency in Italian and English is a mustNice to have skillsProblem-solving aptitudePrevious working experience on CRM solutionsAptitude to work on site and remotely within an international team spread over multiple time zonesWe promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.#J-18808-Ljbffr
