"Our client, a founder-led boutique email and SMS marketing agency, is seeking a full-time Senior Account Manager to join their growing Account Management Team.This role is Hybrid 1-2 days per week in their Manhattan office and reports to the COO.MUST-HAVES:- Resume must demonstrate a proven track record of managing and growing accounts with metrics- Must have technical experience working on Email marketing campaigns-Must have experience with P&L- Retail B2C experience- Must thrive working in fast turnaround environment- Knowledge of email strategy / execution process- Heavy project managementResponsibilities:- Manage day-to-day client accounts across email, digital and social, build deep relationships between clients and the agency, meet client expectations and ensure client satisfaction- Track sales pipeline and identify new business opportunities- Develop and implement account strategies and communications plans that meet revenue goals- Create presentations and present proposals to clients to provide strategic insights and recommendations- Create scopes of work and project briefs and present status updates to clients- Collaborate closely with internal teams to ensure timely development and execution of projects and campaigns on schedule and within budget- Manage direct reports and ensures staff have the opportunity to learn and grow their skill setsQualifications:- 5+ years relevant experience in agency account management and working across email, SMS/Push, and social marketing and demonstrated track record of growing accounts. Retail and beauty industries are a plus.- Solid proficiency in Google Worx (not PPT)- Comfortable communicating and presenting complex ideas to internal and external stakeholders- Self-starter with strong attention to detail in a fast-paced environment- High-level communicator; write and present to inspire- Have excellent people skills; know how to read a room- Willingness to roll up your sleeves to get the work done- Thrive in a fast-paced and entrepreneurial environment- Proactive, resourceful, curious, and open-minded- Strong manager to guide and support others to perform at their best- Active participant and contributor to building positive company culture- Willing to travel occasionally for client meetings, if the need arises, plus, once per quarter all-company meeting onsite in NYC HQ Enrollment in our health insurance plan Full coverage of vision and dental insurance Enrollment in our 401k plan (PAi) after 4 months of consecutive employment, which includes a 5% company match Unlimited PTO policy.Submit resume (and samples if applicable) to: ****** Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.PDN-9be577e2-bd9b-4c16-b05c-0213cc395b8e"Minimum Salary: 0.01Maximum Salary: 0.02Salary Unit: Yearly #J-18808-Ljbffr
