About the Role We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services.Our team members:Confidently and consistently provide excellent customer serviceEngage customers to quickly understand business requirementsShare their broad experience with industry practicesAdapt and succeed independently in challenging situationsDevelop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisionsSupport multiple customers concurrently on short duration projectsEnjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every dayPartner with an Engagement Manager to deliver services that include:Feature Adoption WorkshopFunctional ReviewHealth CheckExpert AssistAbout YouBasic Qualifications - Senior Functional Consultant:5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience5+ years of experience with one or more of the following areas: Core HCM, HCM Security, Benefits, Compensation, Talent & Performance, Recruiting, Absence or Time TrackingOther Qualifications:Language Skills: English and one of the following languages preferred: German, French, Italian or Spanish. Other European languages will be considered.Demonstrates a solid grasp of HR related systems and processes. Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features.Certified or ability to certify in Workday HCM Products and to effectively deploy the solutionsExperience with influencing, interacting and collaborating with senior leaders, internally and externallyCapable of leading and influencing design meetings toward an effective and collaborative outcomeAbility to deliver and get results while managing to a project planExcellent verbal and written communication skills.Experience with global implementations is preferred.The ability to work on multiple engagements simultaneously.Bachelor's degree or related experience requiredAbility to travel up to 25%.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
