Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. From La Terrazza - one of the most spectacular restaurants in Italy - to our new Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA. We are looking for a Sommelier for the next season (spring/summer 2024) to join our restaurant team. The ideal candidate is passionate about hospitality and comfortable with challenges. He / she is willing to provide authentic and luxury dining experiences, demonstrating care, confidence, curiosity and community. He/She should have exceptional taste and exemplary customer service skills. He/She reports to Restaurant Manager. Main duties & responsibilities: Anticipate guests needs and handle guest complaints, providing an excellent and personalized guest experience according to our service standards Cooperate with the Restaurant Manager for staff development Develop special events about wine Inventory and requisitions: assist in monitoring stock levels and ordering replacement deliveries. Avoid any waste and capable to control beverage margins Cooperate with the bar manager to establish the wine selection to use the pool bar and for the champagne bar Compliance with health and safety regulations Fully responsible for Banqueting wine orders and consumption Requirements Working experience of minimum 3 years within the same role in Luxury Hotel's Industry Experience in Fine Dining Restaurant required (Michelin is a plus) Fluent in English and Italian; a third language preferred Sommelier AIS or FISAR Professional knowledge of Italian cuisine and Italian & International wines HACCP certification Other requirements: Effective communication, emotional intelligence, adaptability Collaboration: be able and willing to work as a team player Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues Global perspective: treat each other with respect and inclusiveness regardless of position, level or background Benefits Belmond and you: We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Sommelier Start date: April/May 2024 to End date: September 2024, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path. Salary as by CCNL + increase based on seniority and skill level, separate payslip for 13°,14° and TFR Monthly welfare incentive based on quality goals + welcome bonus Accomodation in our staff house including breakfast Bus ticket as benefit for the contract period; staff cantine Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages About Belmond: Belmond has been a pioneer of exceptional luxury travel since 1976.?Its portfolio extends across 24 countries with?46?remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.?We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
