Team Leader CommunicationsEFSA/X/AD/2024/04 The European Food Safety Authority (EFSA), based in Parma, Italy is looking for a Team Leader Communications(Temporary Agent, Grade AD7) Please send us your application by no later than 23 April 2024 at 23:59 (local time), following the instructions in the . The purpose of this call is to establish a talent pool (reserve list) that may be used for the recruitment of staff when a position becomes available and will be valid until 31/12/2025. The validity of the talent pool may be extended. IS THIS JOB FOR YOU? Are you a seasoned communications professional with a passion for leading teams and shaping impactful strategies in a dynamic international setting? Do you thrive in a collaborative environment where evidence-based approaches drive communication decisions? Then this job may be for you! EFSA is looking for a Team Leader Communications to join its busy Communications Unit working across social research, content development and dissemination, campaigns, design, social media and multimedia, media relations, internal communications, scientific publishing, analytics and more. As Team Leader you will have the chance to manage a diverse team of approximately 10 people, overseeing critical functions ranging from social research and communications planning to internal communications, analytics, and campaigns. You'll play a pivotal role in driving our audience-first approach to communications, delving deep into the information needs of our diverse target audiences to inform strategic communications. Your key responsibilities The successful candidate will report to the Head of Unit and will be responsible for the following tasks: Team Leadership: Lead and mentor a team of communications professionals, fostering a collaborative and supportive environment conducive to creativity and innovation. Strategic Planning: Develop evidence-based communications strategies tailored to our various audiences and channels, leveraging insights from social research and analytics to ensure maximum impact. Internal Communications: Develop and implement effective internal communication strategies to ensure alignment, engagement, and knowledge sharing among team members and across the organisation. Collaboration and Cross-Functional Support: Work closely with other teams within the Unit, including those focussed on content development, scientific publishing, and media relations, to integrate communication efforts and achieve departmental objectives. Audience Understanding: Utilise the latest social research methodologies and segmentation techniques to gain deep insights into the information needs and preferences of diverse target audiences, informing communication strategies and tactics. Performance Monitoring and Reporting: Establish metrics and KPIs to monitor the effectiveness of communication activities, regularly evaluating performance and providing actionable insights for continuous improvement. WHY EFSA? You will play an active role in an organisation that makes a difference to the lives of 445 million EU citizens.EFSA employs over 565 staff members, and its Scientific Committee and Panels engage highly qualified and independent scientific experts. Every position within EFSA plays an important part in creating an inspirational environment in which to work and develop.EFSA's standards and values are driven by ethics and integrity and all staff is expected to act in a manner consistent with its principles, including fairness, transparency and impartiality in work practices and conduct towards other people.EFSA is an equal opportunities employer and encourages applications from all suitably qualified candidates without any distinction on grounds of age, gender, sexual orientation, impairment and disability, ethnic or social origin, religion or belief. All EFSA staff is committed to creating an open and inclusive environment.As an EFSA staff member, you will have the chance to make a difference to European food safety working in an international and dynamic environment. You will also be able to participate in several valuable networking opportunities across Europe.You will be joining EFSA at an exciting time as we are implementing the , aligned with the , which increased EFSA's responsibilities towards EU citizens. The following are the objectives of the Strategy 2027.1. Deliver trustworthy scientific advice and communication of risks from farm to fork. 2. Ensure preparedness for future risk analysis needs. 3. Empower people and ensure organisational agility. To find out more about EFSA, visit us at . WHAT CAN WE OFFER YOU? Life in Parma Parma is a lively city of around 200.000 inhabitants located in the Italian region of Emilia-Romagna and ranked as one of the most liveable cities in Italy. Its centre is rich in art, with architecture from different periods and plenty of parks. Parma is famous for its food, surrounding picturesque countryside and medieval castles. It is strategically located between major cities like Milano and Bologna and within reachable distance from ski resorts, seaside and mountains. Salary and benefits EFSA can offer the selected candidate a contract of 5 years with the possibility of renewal. If renewed for a second time, the contract will be for an indefinite period. More information can be found in the .The successful candidate will be recruited as Temporary Agent Grade AD7 with the basic salary starting from € 7.050 monthly, subject to an annual review of remuneration provided for in Article 64 and Article 65(1) of the Staff Regulations. In addition to the basic salary, EFSA offers a range of benefits: Various allowances to which the successful jobholder may be entitled, such as a household allowance, expatriation allowance (16% of basic salary), dependent child allowance and education allowance. The salary is subject to a Community tax deducted at source and staff members are exempt from national taxation.Wide range of leaves (e.g. annual leave, parental leave, public holidays) and flexible working hours. Besides working in EFSA's modern headquarters located in the heart of Parma, staff members are also offered the possibility to telework.A comprehensive welfare package including pension scheme, medical, accident and occupational disease insurance coverage, unemployment and invalidity allowance, and travel insurance. Further information regarding rights, conditions of employment and benefits can be found at the following links: WHAT ARE THE SELECTION REQUIREMENTS? You must satisfy the following requirements on the closing date for submission of your application: I. Eligibility criteria 1.General requirements •Be national of a Member State of the European Union, Iceland or Norway; •Enjoy full rights as a citizen;•Have fulfilled any obligations imposed by laws concerning military service;•Be physically fit to perform the duties linked to the post;[1]•Have a thorough knowledge of one of the EU official languages and a satisfactory knowledge of another EU language;•Meet the character requirements for the duties involved. 2.Qualifications a) A level of education which corresponds to completed university studies of at least four (4) years attested by a diploma[2]?in one of the following fields: social sciences, business or management studies, communications, journalism, public relations, or any related discipline. OR b) A level of education which corresponds to completed university studies of at least three (3) years attested by a diploma[2]?in one of the following fields: social sciences, business or management studies, communications, journalism, public relations, or any related discipline, and in addition at least one (1) year of professional experience. 3.Experience In addition to the above, at least six (6) years of proven professional experience[3] acquired after having obtained the qualifications mentioned in point 2. In case you do not fulfil all the eligibility criteria, your application will not be taken into consideration. II.Selection criteria The following competencies will be assessed throughout the different phases of the selection procedure. Candidates are also expected to demonstrate effective communication in both spoken and written English as well as strong motivation for the position. 1.Technical competencies i.Proven track record of developing and implementing communication strategies in an international context (preferably in a regulatory or scientific environment), based on insights from social research, analytics, and the latest communication trends. ii.Strong interpersonal and leadership skills, with experience in motivating and mentoring a diverse team. iii.Exceptional written and verbal communication skills, with the ability to convey complex information clearly and effectively to various stakeholders. iv.Experience in contract management with external suppliers in the field of communications or research. 2.Behavioural competencies i. Deal with ambiguity: Able to work constructively within unexpected and unpredictable situations and show resilience and composure, even in difficult or adverse circumstances; able to decide and act without having the total picture; accept constructive feedback in a positive manner.ii. Demonstrate political savvy and strategic agility: Look beyond the current situation and visualise what the future can bring with a keen sense for arising opportunities and good understanding of how and when to best pursue them; able to think in a creative and innovative way.iii. Focus on stakeholder needs: Committed to meet the expectations and requirements of internal and external stakeholders; establish and maintain effective relationships with stakeholders and gain their trust and respect.iv. Plan and measure for results: Set ambitious goals that exceed the targets and create plans to achieve them; ensure an efficient and responsible planning and management of resources.v. Work with others: Work confidently within a group and contribute to achieve the common goals, understanding own role and how it supports the team and the organisation; able to cooperate, listen actively, manage conflicts and motivate colleagues.vi. Lead and develop a team: Lead, supervise and develop a group of people, in order to meet the expected results within a given timeline and considering the foreseen resources.
