Team Leader - IT Operations - Milan - Motork26 days holidays + national bank holidaysIndividual training pathsOpportunity to develop and move within the companyNational and international mobility optionsYearly team activitiesFood canteen at the officeWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.All personal information will be collected under our Privacy Policy .Team Leader - IT Operations - Milan - MotorkMotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.ResponsibilitiesReports to the Cloud Engineering Manager who is leading our entire infrastructure at MotorKEnsuring the quality of service provided to users by the IT Operations, which should be measured by defined KPIs.Support and share knowledge with users on tools and best practices related to ITOversees software and hardware procurement, ensure consistency of IT practice, manage the IT budget, in a ISO 27001 environmentImplements IT security best practices in the company, and drives the adoption of proper technologies to ensure minimization of IT related risks, driving the company understanding and adoption of the ISO 27001 policies and practices.Provide active support in all the "provider certification processes" MotorK undergoes when dealing with enterprise customersRequirementsAt least 5 years of experience in similar rolesHands-on experience in managing internal IT of companies with 500 employees, building SaaS products, with hybrid working adoption, multiple offices across EuropeHands-on experience on the certification process and policy adoption and implementation for ISO 27001 and SOC 2. ITIL experience is a plusExperience in managing Google Workspace, Salesforce, PowerBI, Microsoft OfficeExperience in managing a hardware fleet of Mac and Windows machines, Apple and Android phonesExperience with office network managementExperience with MDM, VPN, Workforce Identity and automation is a plusExperience in leading a small team of internal IT & support, while collaborating widely with the entire organisationExcellent oral and written communications skills both in Italian and EnglishBackground in IT process structuring / IT security (does not need to be a security expert, but awareness of the related topics is a requirement)Has a clear potential to scale up the IT team and processes to the next level#J-18808-Ljbffr
