Technical Account Manager, Google Cloud Consulting corporate_fare Google place Milan, Metropolitan City of Milan, Italy
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Bachelor's degree or equivalent practical experience.
Candidates will typically have 5 years of experience in a technical project management or a customer-facing role.
Ability to communicate in English and Italian fluently to support client relationship management in this region.
Preferred qualifications:Master's degree in Management, Technical or Engineering field.
Experience in application/workload migration to public cloud providers.
Experience translating business requirements into technological solutions.
Experience collaborating with channel partners, systems integrators and third-party developers to deliver solutions, across business units internally and at enterprises.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
Excellent communication, presentation, problem-solving and management skills.
About the jobGoogle Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. About the jobGoogle Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
ResponsibilitiesAccelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.Develop strategic relationships with key stakeholders such as C-suite and IT team to understand the customer's business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to understand business and technical needs.Plan for customer events and launches, partnering with Support, Engineering and Site Reliability Engineering team to ensure customer success during critical moments. Work with customers and support to guide issues and escalations to resolution.Develop best practices and assets based on learnings from customer engagements to help support initiatives to scale.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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