Sales Associate

KEY RESPONSIBILITIES Sales Achievements: •Ensures a unique and exceptional client experience during a sale •Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop) •Adapts according to client(s) needs and motivations •Strives to always improve and surprise the client(s) •Deals with ease during negotiations and objections •Transmits the passion and values of the Maison •Acts as the privileged contact for the client(s) in case of After Sales •Meets individual and boutique targets, both quantitative and qualitative Client Relationship & Portfolio Development: •Cultivates strong client relationships and develops client loyalty •Efficiently develops the client portfolio •Executes targeted CRM actions •Participates to client events and acts as an Ambassador of the Maison Daily Boutique Operations: •Respects all brand and boutique policies and procedures •Participates to inventories •Participates to the set up and breakdowns at opening and closing of the boutique •Participates to the implementation of Visual Merchandising guidelines •Assists with special projects when requested PROFILE We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian